Program

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History and principles of quality management

Certification (definition, goals, evaluation)

Organizational context

Management's responsability

Management system planning

Process approach

Support activities

Carrying out operational activities

Performance assessment

Continuous improvement

Evaluation methods

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Quizzes are offered to evaluate the acquisition of your skills

Prerequisites

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No prerequisites required

Rate

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1 420€ HT * **

* A 15% discount is given to CAFMET members

** For distance learning, a 10% discount is applied

Teaching aids

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Presentations

Exercises

Exchanges

Video supports 

File given to each participant

Targets

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Understand, interpret and implement the requirements of the ISO 9001 standard

Know how to get involved in a quality system such as ISO 9001

Succeed and maintain your company's certification

Achieve, maintain and extend laboratory accreditation

Target audience

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Business leaders 

Toute personne concernée par la mise en œuvre d’un système de management

Any interested public

Technical and/or quality auditors